Heart in Business

Moving from talking at to talking with. Heart in Communication offers tailor-made training for individuals and (management) teams in any business setting. I work in both Dutch and English and can come to any work setting.

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I appreciated the role-modelling by Cordelia, by not only lecturing or facilitating but also by including her own emotions and needs at various moments during the training. This made it very clear that NCV is not only something that you learn for specific occasions but also something that you live all the time.

Peter Dankmeijier, director GALE

Teams

As companies move from more hierarchical structures to flatter structures it is important to learn to put the heart in communication and communicate in a language that reflects this. It is vital to develop a compassionate form of relating to one another in mutually respectful ways. This means working towards a “power with” model rather than a “power over” model, where all individuals experience being heard.

higher employee engagement; cohesive teams;
efficient and effective meetings and written communication;
and a clearer understanding of colleagues and clients needs.

By learning to put the Heart in Communication, we can begin to shift the focus from talking at to talking with each other.

Individuals

Our messages often don’t come across the way we want them to and we can feel frustrated by how others communicate with us. By receiving individual coaching, you can develop a style of communication that more effectively portrays your own values and supports you to engage in effective dialogue.

Learn how to express yourself in a way that increases clarity and understanding.
Hear the underlying needs or the values of others, no matter how they say it.
Move conversations and meetings forward in a way that serves everyone best.

Mediation

Conflicts on the workfloor impact the atmosphere and the collaboration between team members. Letting conflicts linger can lead to diminished results and less engagement. Investing in mediation for the team takes time out of a workday in the shortrun but enriches the functioning of the entire team in the longrun.

I can come to your business to do mediation and put the heart back into the communication to bring flow back to the workfloor. I can also offer a course to Human Resources so that conflicts can be resolved internally using the No Fault Zone tool, soon to be offered for sale on my website.

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Interested?

Contact me to set up an exploratory first meeting by phone or Zoom.